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What makes PSALM is unique compared to other urban fashion brands?PSALM stands out in the urban fashion landscape by seamlessly blending contemporary design with profound spiritual themes inspired by the psalms. Each piece in our collection is thoughtfully crafted to reflect both current urban fashion trends and timeless spiritual messages, making our clothing not only stylish but also meaningful. This unique combination allows our customers to express their individuality while also connecting with deeper spiritual values. By wearing our site's streetwear, you're not just making a fashion statement; you're also celebrating a rich cultural and spiritual heritage.
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When will I receive my order ?Once your purchase has been completed, an e-mail confirmation will be sent to the email address that we have on file for you. This e-mail acts as an invoice and includes your order number. Our standard order processing time is up to two business days. However, we may need a little more time to process your orders during peak periods. Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.
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How do I return or exchange an item?To initiate a return, please submit a request for a Return Authorization (RA) through your PSALM account. Alternatively, you can contact our Customer Care team to assist you with the return process. PSALM adheres to a strict no-paper policy, so as to reduce waste. This is why shipments do not include a return slip inside the box. PSALM does not process direct exchanges. We ask that you return the merchandise for a full refund and place a new order for the preferred item(s) at your earliest convenience. Returns are subject to our Return Policy. Guest Orders: If an order was placed using the guest check out option, please create an PSALM account to request and manage the return yourself. Alternatively, you can contact our Customer Care team to help facilitate the return.
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How do I know the item will fit me? OR How does the item fit?In order to help find the best fit, the following information is available on every product page: A size conversion chart to help convert international sizes. Product-specific measurements (i.e., sleeve length, pant leg width etc.). Size of the garment worn by the model, alongside their specific measurements. The above can be found in the ‘View Size Chart’ tab on any item’s product page. Our Customer Care team is always available to answer any questions regarding measurements and fitting.
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Are duties and taxes included?Taxes The prices listed on individual product pages are calculated based on the location you are shopping from. In order to ensure you’re seeing the most accurate pricing, taxes and delivery fees while you browse, make sure to select your shipping country at the bottom of any page. Please note: when using the PSALM mobile app please allow access to location services in order to see location specific pricing. Duties International We ship Internationally duties and taxes included. If applicable, duties and taxes will be included in the final price at check out and your order will be shipped DDP (Delivered Duty Paid). Upon delivery, you will not be required to pay any additional fees. If duties and taxes are not included in the final price at check out, your order will be shipped DDU (Delivered Duty Unpaid). As such, your order may incur duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and payment of these fees is obligatory if you wish to obtain your shipment. For further information, please consult your local customs office.
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